Help center
How to build, target, ship and measure in-app guidance in the Cueston dashboard.
Answers for everyone who uses the dashboard: product managers, customer success, marketing. No code needed. When a task needs a developer, the article says so and links to the developer guides.
Get started
- Create your accountSign up, name your workspace and find your way around.
- Invite your teamSend invites and pick what each person can do.
- Get Cueston onto your siteWhat to send your developer, and how to check it worked.
- Publish your first tourFrom an empty draft to a live tour in a few minutes.
Create
- ToursWalk people through a workflow, step by step.
- Chrome extensionPick elements on your site instead of typing selectors.
- TooltipsA hint on one button or field.
- BannersA message on the page, or a modal.
- ChecklistsOnboarding tasks people tick off.
- Surveys and NPSAsk a question at the right moment.
- AnnouncementsProduct news in the What's new feed.
- The help hubOne launcher for checklists, news, articles and your AI assistant.
Target
- Who sees itAudience rules and saved segments.
- Where it showsPage patterns and wildcards.
- When and how oftenSchedules, frequency, priority and interruption limits.
- LanguagesTranslate guidance, by hand, by machine or with a file.
Ship
- Drafts, previews and stagingCheck your work before your users see it.
- ApprovalsHave a second person review every production change.
- Versions and rollbackSee what changed and put an earlier version back.
Measure
- Analytics overviewReach, engagement and your best-performing guidance.
- Tour and checklist funnelsWhere people drop off.
- Survey results and NPSScores, answers and trends.
- Goals and experimentsProve a tour changes what people do.
- Broken targetsGuidance that couldn't find its element.
Team and account
- Roles and permissionsBuilt-in roles, custom roles and the audit log.
- Single sign-on and SCIMWhat an admin sets up, and where.
- Plans and billingFree and Pro, and what counts toward your plan.
- API keys and integrationsKeys, webhooks, Segment and connected apps.
AI
- AI guidanceThe assistant on your site and what feeds it.
- Work with Claude or ChatGPTLet an AI assistant build guidance in your workspace.
Troubleshooting
- My guidance doesn't show upA checklist, and the audience debugger.
- The element can't be foundFix guidance after a release changed the page.
- It shows too often, or not enoughFrequency, limits, priority and holdouts.