Surveys
Ask users a question while they are in your product
Run a short survey inside your app, from a single NPS question to a few questions with follow-ups. See the score and every answer in one place.
De încredere pentru peste 200 de companii SaaS în creștere
What you get
Five question types
NPS (0 to 10), star rating, single choice, multiple choice and free text.
Follow-ups for low scores
Ask "What should we improve?" only when someone gives a score below 7.
Answers where you need them
Every finished survey sends a
survey.answeredwebhook, so answers can go to your CRM, a spreadsheet or Slack.
How it works
From an idea to live guidance, without waiting on a release.
Set the basics
Name it, pick the pages, and choose a slide-out in a corner or a modal in the middle. Add a delay if you want.
Write the questions
Add up to 12 questions and any follow-ups. One or two questions get the most answers.
Thank-you and style
Write the closing message and set colors and corner radius.
Target and publish
Choose who is asked and how often, then publish.
What's included
- Results
- Your NPS, response rate, promoters, passives and detractors, a trend over time, and the results of each question. See Survey results and NPS.
- Individual responses
- See each answer with when it came in, from whom and on which page. Filter by NPS group or search text answers.
- CSV export
- Export one row per response and one column per question.
- Targeting
- Ask only the people who match, such as users on a plan or people who finished a tour. See Who sees it.
- Translations
- Translate the survey text into other languages. See Languages.
Questions
Up to 12. One NPS question with a follow-up gets far more answers than ten questions.
See it on your own product
Get a short walkthrough of Cueston on your app, or start free and build your first one today.
