Tooltips
Explain one control right where people use it
A tooltip explains one thing on one page: a new button, a field people get wrong, a setting worth knowing. It waits next to its element instead of interrupting.
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What you get
Four ways to open
A pulsing beacon people click, on hover, automatically, or only when someone struggles with the element.
Help when someone is stuck
The struggle trigger stays hidden until someone clicks a disabled button, clicks again and again with no result, or hits an error right after a click.
Out of the way
Tooltips don't count toward your workspace's interruption limits, so they can sit alongside a tour or banner.
How it works
From an idea to live guidance, without waiting on a release.
Pick the element
Set the URL pattern and choose Pick element in the Chrome extension, or paste a stable selector like an id or data- attribute.
Write it
A short title, a one- or two-sentence message and button text.
Choose how it opens and closes
Pick a trigger (click, hover, auto or struggle) and a dismiss type (button, click outside or manual).
Target, preview, publish
Set the audience and frequency, preview it on your site and publish.
What's included
- Frequency
- Show it once, daily, weekly or a custom number of times, a number of days apart.
- Targeting
- Show it only to people with a given role, plan or behavior. See Who sees it.
- Built-in limits for struggle tips
- Unasked help is rationed: at most one tip a visit, two a day and five a week per person. Closing a tip with × keeps it away for longer each time.
- Measure if it helps
- Add a control group in Goal & experiment. Stuck points compares how often each group got unstuck.
- Translations
- Write the tooltip in other languages, or start from machine translations. See Languages.
- Missing element alerts
- If the element disappears after a release, the tooltip stops showing and appears under Analytics, Issues.
Questions
A tour walks through several steps in order. A tooltip explains one element on one page and waits there until someone needs it.
See it on your own product
Get a short walkthrough of Cueston on your app, or start free and build your first one today.