Both agents · Quality

See where the agent is unsure, and fix it

Quality shows how well the agent answers: how confident it was, how it responded and which questions it wasn't sure about. Each weak answer points at something missing, a page to scan or a doc to add.

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Zaufało nam ponad 200 rosnących firm SaaS

  • Lines&Frames
  • GNGR
  • CleaqOps
  • FreshTricks
  • Geek Dynamic
  • Kiteframe
  • Morrowbit
  • Ochreline
  • Tandemly

Co otrzymujesz

  • Confidence you can see

    Questions answered and average confidence over the last 7, 30 or 90 days.

  • How it responded

    Every answer gets a mode from its confidence: full guidance, answer only, suggest docs or clarify.

  • Gaps, named

    Low-confidence questions and uncovered pages, where people asked but there are no elements or docs.

Jak to działa

Od pomysłu do działających wskazówek, bez czekania na wydanie.

  1. Open Quality

    Under AI guidance → Quality, pick the last 7, 30 or 90 days.

  2. Read the unsure answers

    Low-confidence questions lists recent questions the agent wasn't sure about, with the page each was asked on.

  3. Fill the gap

    Scan that page with the Chrome extension, or add a help doc that answers the question.

  4. Check again

    Watch average confidence and coverage move over the next period.

Co zawiera

Top asked pages
Where users ask the most questions, so you know which screens to cover first.
Coverage
How many elements, docs and guides it can use, and how many pages have elements or docs.
Uncovered pages
Pages where users asked questions but there are no elements or docs for them.
Guides from questions
Step-by-step guides generated from your users' questions. Publish one and the agent can use it.
Stuck points
The Stuck points tab shows where people struggle. See Stuck points.
One knowledge base
Both agents use the same UI elements, help docs and guides, so each fix helps on your website and in your app.

Pytania

The agent picks one from its confidence. Full guidance when it is sure: it answers and points the way. Answer only and suggest docs as it gets less sure, and clarify when it is least sure, asking what the person means.

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