Produktly is a product adoption tool with tours, checklists, smart tips, announcements, micro surveys and NPS, plus a public roadmap, feedback widgets and a changelog. It isn’t priced by monthly active users: plans set a number of triggers a month, and team members are capped per plan. AI credits are bought separately from the subscription.
Cueston covers the in-app guidance side and adds an AI chat that answers users from your help docs and product UI, plus help offered when people struggle. It has a free plan and doesn’t limit seats. It doesn’t have a roadmap or changelog.
| Feature | Cueston | Produktly |
|---|---|---|
| Starting price | Free plan; paid from $39/month | From €16/month billed yearly |
| Priced by | Monthly active users | Triggers per month |
| Free plan | Yes | 14-day trial |
| Product tours and tooltips | Yes | Yes |
| Checklists | Yes | Yes |
| Announcements | Yes | Yes |
| Surveys and NPS | Yes | Yes |
| Public roadmap and changelog | No | Yes |
| AI included in the plan | AI answers included | Credits bought separately |
When Produktly is the better fit
- You want the lowest entry price. Produktly Developer is €16 a month billed yearly; Cueston Launch is $39.
- You have many users but show guides to few of them. Produktly counts triggers, not monthly active users, so a large audience doesn’t raise the price on its own.
- You want a public roadmap, feedback widgets and a changelog in the same tool as your tours.
When Cueston is the better fit
- You want to start free. Cueston has a free plan; Produktly has a 14-day trial on paid plans.
- You want AI help in the price. Every Cueston plan includes AI answers each month; Produktly sells AI credits separately, metered by tokens.
- You don’t want to count seats. Produktly plans include 3, 20 or 50+ team members; Cueston plans aren’t priced per seat.
- You want to prove a guide works. Give it a goal, hold back a control group of up to 50% (Ascent and Orbit) and see the result at 95% confidence.
What each costs
Produktly: Developer at €16 a month billed yearly (€19 monthly) with 2,000 triggers, 5 product tours and 3 team members, Startup at €50 (€59 monthly) with 7,500 triggers and unlimited tours, checklists and surveys, and Growth at €166 (€199 monthly) with 50,000+ triggers. AI credits are extra. See Produktly pricing.
Cueston: a free plan (3 live guides, 1,000 monthly active users, 50 AI answers a month), then Launch at $39 a month billed yearly (15 live guides, 2,500 users, 500 AI answers), Ascent at $79 (unlimited guides, 10,000 users, 2,000 AI answers) and Orbit at $199 (50,000 users, 10,000 AI answers). See Cueston pricing.
Moving from Produktly to Cueston
- Install the Cueston snippet and identify users with the same ID and attributes you send to Produktly.
- Rebuild tours, checklists and announcements in the Cueston Chrome extension. There’s no import.
- Keep Produktly for your roadmap and changelog if you use them; Cueston doesn’t replace those.
- Switch off each Produktly item as its Cueston version goes live.
Frequently asked questions
Is Cueston cheaper than Produktly?▾
Not at the entry level. Produktly starts at €16 a month billed yearly and Cueston’s paid plans at $39. Cueston has a free plan and includes AI answers, and Produktly’s cost depends on triggers rather than users, so compare at your own numbers.
Does Cueston have a roadmap or changelog like Produktly?▾
No. Cueston focuses on in-app guidance: tours, tooltips, banners, checklists, surveys and announcements, plus an AI chat for your users.
Can I import my Produktly tours?▾
No. You rebuild them in the Cueston Chrome extension. Sending the same user ID and attributes keeps your targeting the same.